Privacy Policy

A Legal Disclaimer

Last updated: 23/06/2026

GM Naturopathy ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website, you agree to the practices described in this policy.

1. What Information We Collect

We only collect personal information through this website for the following purposes:

General enquiries — when you contact us via our contact form, we collect your name, email address, phone number (if provided), and the contents of your message.
Newsletter subscriptions — when you subscribe to our newsletter, we collect your name and email address.

We do not collect health information, medical history, or clinical data through this website. Any health or medical information you provide as part of booking a consultation is collected and managed directly by our third-party booking platform, [insert platform name, e.g. Cliniko/Square], under their own privacy policy. We encourage you to review their policy separately.

2. How We Collect Information

We collect personal information directly from you when you:

Submit a contact or enquiry form on this website
Subscribe to our newsletter
Voluntarily provide information via email or other direct communication

We do not knowingly collect personal information from children, and this website is not directed at minors.

3. Why We Collect Your Information

We collect and use your personal information to:

Respond to your enquiries
Send you newsletter content, where you have opted in
Improve our website and communications
Comply with our legal obligations

We will not use your personal information for any purpose other than what is stated at the time of collection, unless required by law or with your consent.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information.

We may disclose your information to trusted third-party service providers who help us operate this website, including:

Our website hosting provider
Our email marketing platform (used to manage newsletter subscriptions)

These providers are only given access to the information necessary to perform their function and are expected to handle it securely.

We do not disclose your personal information to overseas recipients except where a third-party service provider we use stores data on servers located outside Australia (for example, cloud-based email or hosting services). Where this occurs, we take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with the APPs.

5. Booking and Health Information

If you choose to book a consultation, you will be directed to our third-party booking platform, [insert platform name]. Any personal or health information you provide as part of that booking process — including intake forms, medical history, or clinical notes — is collected, stored, and managed by that platform and by Georgia in her capacity as a registered naturopath, in accordance with relevant health records obligations.

This website's Privacy Policy does not extend to information collected through the booking platform. We recommend reviewing the privacy policy of [insert platform name] directly.

6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure storage of digital records and restricting access to authorised personnel only.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate or outdated information

To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

8. Newsletter Unsubscribe

You may unsubscribe from our newsletter at any time using the unsubscribe link provided in any email, or by contacting us directly.

9. Cookies and Website Analytics

This website may use cookies or similar technologies to improve user experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "last updated" date.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

GM Naturopathy
Email: georgiamitchell.123@hotmail.com

If you believe we have breached the APPs and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.